Value Realization
After the implementation, the Oracle Cloud solution goes through various transitions. Initially, users get familiar with and develop comfort with using the system, eventually demanding more out of their Oracle investments. During this transition, Oracle releases innovations on a quarterly basis, requiring arduous certification and adoption.
Calfus’ value realization services establish a comprehensive application support model enabled by a team that can support user adoption, stabilize and optimize the system, partner with businesses for process and reporting improvements, and more.
With Oracle Cloud’s patch release update cadence, customers get a short window for testing prior to the update’s general availability. Calfus’ proprietary aCT test script repository automates end-to-end testing and patch certification.
Calfus’ team drives quarterly, and yearly improvements through daily rigor and a continuous learning mindset. Our personnel are rewarded for eliminating incidents, reducing turnaround time through root cause analysis, automation, upskilling, top user connections, and proactive monitoring. Our proven delivery methodologies and processes are backed by Service Level Agreements (SLA), and curated shifts with hand-overs for assured turnaround time (TAT).
